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Switching from Wells Fargo and Other Big Banks to Whitefish Credit Union

Written by Whitefish Credit Union Team | Feb 5, 2024 4:42:00 PM

As personal finance goals and priorities change, switching to a different financial institution can better suit your needs depending on the circumstances. Oftentimes, you can capitalize on better interest rates, terms, and services than your current bank. Choosing the right financial institution empowers you to improve your financial well-being and make informed financial decisions. 

There are many banking options available, with a majority of the public selecting well-known brands like Wells Fargo, Bank of America, Chase, and Citi to name a few. Some people find that, after a while, the biggest or most popular brand names might not align with their values or needs anymore. Many Whitefish Credit Union members decided to switch from a big bank like Wells Fargo for a variety of reasons. We’ll discuss why people decide to switch from a big bank to Whitefish Credit Union, the straightforward process of becoming a WCU member and opening accounts, and tips to ensure a smooth transition along every step of the way. 

Reasons Why People Switch to Whitefish Credit Union

When people want to transfer away from a big bank, it often involves dissatisfaction and frustration stemming from inherent drawbacks in the bank’s organizational structure.

A key distinction between a bank and a credit union lies in ownership and operation, as banks are typically for-profit institutions owned by shareholders, while credit unions are member-owned, not-for-profit organizations focused on serving their members' financial needs. This core difference drives individuals to explore alternatives like Whitefish Credit Union, which prioritizes customer satisfaction, community engagement, and a more personalized approach to banking.

There are three main factors that motivate people to switch to Whitefish Credit Union.

  1. Better Fees: Big banks often impose numerous fees on their customers, including maintenance fees for checking and savings accounts, ATM fees for using out-of-network machines, overdraft fees, and penalties for falling below minimum balance requirements. These costs can significantly erode account balances over time. Whitefish Credit Union takes a member-focused approach that aims to reduce the financial burden of fees and contribute to a more positive and cost-effective banking experience.
  2. Personalized Customer Service: In larger financial institutions, customers may experience a lack of personalized service. It's not uncommon to feel like just another account number, with little attention given to your specific financial needs or goals. This can lead to frustration when seeking assistance or advice. As a non-profit organization, the success of Whitefish Credit Union depends on the success of our members, and we are highly invested in your growth.
  3. More Flexibility: Because big banks like Wells Fargo are national corporate brands, their rigid policies and procedures make it challenging for customers to negotiate or customize their banking experience. This can be particularly problematic when dealing with unique financial situations or seeking exceptions to standard policies. In contrast, as a local institution that exists for its members, Whitefish Credit Union is more willing to work with members on a case-by-case basis. We can create tailored solutions when appropriate to suit individual circumstances.

Hear from one of our many successful members about what it’s like to partner with Whitefish Credit Union and how much we truly care about your ambitions:

 

How to Switch from a Bank to Whitefish Credit Union

Switching from your current bank to Whitefish Credit Union is an easy and fast process. Learn about what to do during each of the phases below.

What to Do Before Switching

Ensure You Meet the Eligibility Requirements

As a local credit union that exists to serve its members, there are eligibility requirements to join that look a bit different from those of a bank. Our members (persons, trusts, organizations, partnerships, and corporations) need to be connected locally to our areas of operation, whether they live, work, operate, own property, worship, participate in an association, or go to school there. These activities must occur within fifty (50) air miles of Whitefish, Montana or within Flathead County, Lake County, Lincoln County, Sanders County, Missoula County, Ravalli County, Lewis and Clark County, Broadwater County, and Gallatin County. If you don’t personally meet those requirements but are an immediate family member of qualified applicants, you’re also eligible. 

Provided that you meet these conditions, continue on with the rest of the steps about how to join!

Organize Your Account Information

A smooth transition starts with a little proactive preparation. To ensure that your financial responsibilities don’t fall through the cracks, make a list of all your recurring and automatic payments. This could include things like monthly bills, quarterly subscriptions, as well as any direct deposits that regularly flow into your accounts, including digital wallet services like Google Pay. This careful preparation ensures that nothing falls through the cracks during the switch, allowing you to enjoy uninterrupted access to your funds and services without any hiccups.

Making the Switch to Whitefish Credit Union

To open an account, you’ll need:

  • Bank account and routing information to fund your new account (or $5 if you apply in person)
  • Driver’s license or government ID
  • Proof of your current physical and mailing address

To apply to become a member online:

Visit our online, 3-step Member Application Form and fill out what’s needed. All new business accounts should apply using our Business Application here.

To apply to become a member in person:

Visit one of our local Montana office branches, where our representatives are happy to assist and get to know you. Use our interactive map to find the most convenient location for you.

After You've Made the Switch

Congratulations! We’re pleased to welcome you and look forward to supporting your financial journey. 

To cleanly wrap up your transition to Whitefish Credit Union, close your old accounts at your prior bank. They can’t be overdrawn or have any pending legal disputes in order to do so. Then, alert your employer or other organizations to redirect any direct deposits. Use the list of recurring payments you made before switching to Whitefish Credit Union to input your updated account information as needed. Once all automated payments and credits are situated, just double-check your next statement to ensure everything looks accurate.

Now, you’re all set up. We also offer online banking capabilities so you can conveniently manage your financial matters anytime, from anywhere. Log into your online account and download our app to get started.

Take Control of Your Financial Wellness Today

Taking control of your financial wellness is essential for achieving stability, managing debt, realizing financial goals, and securing peace of mind. It empowers you to make choices aligned with your values and grants financial independence, ensuring a comfortable retirement and access to opportunities that enhance the quality of life for you and your loved ones. 

If you are not getting the attention, support, or care you deserve from a big-name bank like Wells Fargo, Bank of America, Chase, or Citi, we hope you’ll consider us as your new dedicated and attentive financial institution. We are highly community-oriented, pay exceptional dividends, and offer personalized customer service that you simply won’t find at big banks. 

Join Whitefish Credit Union today!